1. Introduction
Thank you for choosing Online Learning Platform AIWorkY.com. We are committed to offering you the best educational experience. If, however, you are not completely satisfied with a course purchase, we invite you to review our return and refund policy below.
2. 30-Day Money-Back Guarantee
All courses purchased on Online Learning Platform AIWorkY.com] come with a full 30-day money-back guarantee. If you are not satisfied with a course you’ve purchased, you can request a full refund within 30 days of your purchase.
3. How to Request a Refund
To request a refund, log in to your Online Learning Platform AIWorkY.com account, navigate to the ‘My Courses’ section, select the course you wish to refund, and click on the ‘Request a Refund’ button. Please provide a reason for your refund request to help us improve our platform.
4. Refund Process
Upon receiving your refund request, our team will review the details and process the refund within 7 business days. Refunds will be made using the original payment method. Please note that depending on your bank, it may take up to 14 business days for the refunded amount to reflect in your account.
5. Exceptions
- Refund requests made after the 30-day guarantee period will not be processed.
- If we notice an unusually high rate of refund requests from a single user, we reserve the right to evaluate the situation and potentially deny future refund requests from that user to prevent abuse.
6. Access After Refund
Once your refund is processed, you will lose access to the refunded course. If you wish to access the course in the future, you will need to repurchase it.
7. Non-refundable Items
- Courses purchased using promotional codes, gift codes, or as part of a bundle deal are non-refundable.
- Any course materials, like downloadable PDFs, templates, or supplementary resources, cannot be returned.
8. Updates and Changes
We reserve the right to modify this return and refund policy at any time, and any modifications will be effective immediately upon posting of the modified policy on our platform. We will also notify our users of any significant changes.
9. Contact Us
If you have questions or need assistance with a refund, please contact our support team at support@aiworky.com or through our platform’s contact form.